1. PRIVACY POLICY

Effective date: July 2026

Introduction

Bojamiley (“Bojamiley”, “we”, “us”, or “our”) operates the website https://bojamiley.com and sells luxury bridal, cultural couture, and ready-to-wear fashion to customers in Nigeria and worldwide. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. By using our website, placing an order, or contacting us, you agree to the practices described here.

We are committed to handling your personal data responsibly and in line with the Nigeria Data Protection Act 2023 (NDPA). Where we serve customers in the European Union or the United Kingdom, we also observe the principles of the GDPR, and where we serve customers in California, we observe the principles of the CCPA.

Who is responsible for your data

Bojamiley is the data controller for the information collected through this website.

Contact for privacy matters: Bojamiley No. 13, Victoria Street, Ojota, Lagos 105102, Nigeria Email: bojamiley@gmail.com Phone: +234 813 365 1906

Information we collect

We collect the following categories of information:

Information you give us directly. Your name, email address, phone number, delivery and billing address, order details, body measurements and sizing information for bespoke commissions, consultation booking details, and any messages you send us through forms, email, WhatsApp, or social media.

Payment information. When you pay, your card and payment details are processed by our payment providers. We do not store full card numbers on our servers.

Information collected automatically. When you visit our website we automatically collect your device type, browser, IP address, approximate location, pages viewed, referring website, and how you interact with our pages. We collect this through cookies and similar technologies, including the Meta Pixel and Google tools described below.

Information from social platforms. If you interact with us or our ads on Facebook, Instagram, TikTok, X, or YouTube, or contact us through those platforms, we may receive your profile name and the content of your messages.

Cookies and tracking technologies

We use cookies and similar tracking technologies to run the website, remember your cart and preferences, understand how visitors use the site, and measure and improve our advertising.

Meta Pixel and Conversions API. We use the Meta Pixel and the Meta Conversions API on this website. These tools collect information about your actions on our site, such as pages viewed, items added to cart, and purchases, and share this information with Meta Platforms, Inc. We use this to measure the results of our Facebook and Instagram ads and to show relevant ads to you and to people similar to you (retargeting and audience building). Some of this data may be matched to your Facebook or Instagram account by Meta.

Google tools. We use Google Tag Manager and related Google analytics and advertising tools to understand website traffic and measure campaign performance.

You can control cookies through the cookie banner on our website and through your browser settings. You can also manage how Meta uses your data for ads in your Facebook and Instagram ad settings, and opt out of personalised Google ads in your Google account. Blocking some cookies may affect how parts of the website work.

How we use your information

We use your information to:

  • Process and deliver your orders, including custom and bespoke commissions
  • Take measurements and design garments to your specifications
  • Communicate with you about orders, consultations, bookings, and enquiries
  • Process payments and prevent fraud
  • Provide customer support and handle returns or complaints
  • Send you marketing messages about new collections, offers, and events where you have agreed to receive them
  • Run, measure, and improve our advertising on Meta, Google, and other platforms
  • Improve our website, products, and services
  • Meet our legal, tax, and regulatory obligations

Legal grounds for using your data

We rely on the following grounds: performance of a contract when you place an order or book a consultation; your consent for marketing messages and non-essential cookies; our legitimate interest in running and improving our business and advertising; and compliance with legal obligations such as tax record keeping.

Who we share your information with

We do not sell your personal data. We share it only with:

  • Payment processors to complete your transactions
  • Delivery and logistics partners to ship your orders in Nigeria and internationally
  • Technology providers who host our website and run our email, forms, and customer tools
  • Advertising and analytics partners, including Meta Platforms and Google, as described in the cookies section, so we can measure and deliver ads
  • Professional advisers and authorities where required by law

We require our partners to protect your information and to use it only for the services they provide to us.

International transfers

We are based in Nigeria and serve customers worldwide. When you order from outside Nigeria, or when our partners process data in other countries, your information may be transferred across borders. We take reasonable steps to ensure your data stays protected wherever it is processed.

How long we keep your data

We keep your information for as long as needed to fulfil your orders, provide support, and meet legal and tax obligations. Order and financial records are typically kept for the period required by Nigerian law. Marketing data is kept until you unsubscribe or ask us to delete it.

Your rights

Depending on where you live, you may have the right to access the personal data we hold about you, correct it, delete it, object to or restrict how we use it, withdraw consent, and receive a copy of your data. To exercise any of these rights, email us at bojamiley@gmail.com. We will respond within the time required by applicable law. You also have the right to complain to the Nigeria Data Protection Commission if you believe we have mishandled your data.

Marketing choices

You can opt out of marketing emails at any time by clicking unsubscribe or by emailing us. You can opt out of WhatsApp broadcasts by replying STOP. Opting out of marketing does not stop essential messages about orders you have placed.

Children

Our website and products are intended for adults. We do not knowingly collect data from children under 18. If you believe a child has given us their data, contact us and we will delete it.

Data security

We use reasonable technical and organisational measures to protect your data against loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised effective date. Significant changes will be highlighted on our website.

Contact us

For any privacy question or request, contact: Bojamiley No. 13, Victoria Street, Ojota, Lagos 105102, Nigeria Email: bojamiley@gmail.com Phone: +234 813 365 1906

2. RETURN AND REFUND POLICY

Effective date: July 2026

At Bojamiley we want you to love what you wear. Because we produce both ready-to-wear pieces and made-to-order bespoke commissions, please read the section that applies to your order.

Ready-to-wear and stock items

You may request a return of an unworn, unwashed ready-to-wear item in its original condition, with tags attached, within 7 days of delivery. To be eligible, the item must be unused and in the same condition you received it, with no alterations, stains, perfume, or signs of wear.

To start a return, contact us at bojamiley@gmail.com or +234 813 365 1906 with your order number and reason. We will confirm the return address and next steps.

Bespoke, custom, and made-to-order items

Bespoke bridal gowns, custom cultural couture, and any garment made or altered to your measurements or specifications are produced specifically for you. For this reason they cannot be returned or refunded for change of mind, sizing given in error, or a change in event plans. This is standard practice for couture and made-to-order fashion. We work closely with you through consultation, measurement, and fittings to make sure your piece is right.

Faulty, damaged, or incorrect items

If any item arrives faulty, damaged, or not matching what you ordered, contact us within 48 hours of delivery with photos. We will repair, remake, replace, or refund the item at no cost to you, including any return shipping for the faulty item. This applies to both ready-to-wear and bespoke pieces.

Refunds

Once we receive and inspect an approved return, we will notify you of the outcome. Approved refunds are issued to your original payment method within 5 to 10 business days, depending on your bank or provider. Original shipping charges are non-refundable except where the item was faulty or incorrect.

Exchanges

We are happy to exchange an eligible ready-to-wear item for a different size or style, subject to availability. Contact us to arrange an exchange.

Non-returnable items

For hygiene and made-to-order reasons, the following cannot be returned unless faulty: bespoke and custom garments, altered items, and items marked final sale.

How to reach us about a return

Email: bojamiley@gmail.com Phone / WhatsApp: +234 813 365 1906 Address: No. 13, Victoria Street, Ojota, Lagos 105102, Nigeria

3. SHIPPING AND DELIVERY POLICY

Effective date: July 2026

Bojamiley ships within Nigeria and worldwide, including to the United States, the United Kingdom, Canada, and beyond.

Processing times

Ready-to-wear items are typically processed and dispatched within 2 to 5 business days.

Bespoke and custom orders are made to order. Production timelines are agreed with you at consultation and depend on the design, fabrics, and fittings involved. We will always confirm your timeline in writing before production begins, so please order well ahead of your event date.

Delivery times

Within Nigeria, delivery usually takes 2 to 7 business days after dispatch, depending on your location. International delivery usually takes 5 to 15 business days after dispatch, depending on the destination and customs. Selected items ship free within Nigeria, as marked on the product page.

Shipping costs

Shipping costs are calculated at checkout based on your location and the size and weight of your order. Where free nationwide delivery applies, it is stated on the product.

Customs, duties, and taxes

For international orders, import duties, taxes, and customs charges may apply on arrival and are set by the destination country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.

Tracking

Once your order ships, we will share tracking details where available so you can follow your delivery.

Delays

We are not responsible for delays caused by couriers, customs, weather, or events outside our control. If your order is significantly delayed, contact us and we will help you follow up with the courier.

Wrong address

Please make sure your delivery address is correct at checkout. We are not responsible for orders lost due to an incorrect or incomplete address provided by the customer.

Questions

Email: bojamiley@gmail.com Phone / WhatsApp: +234 813 365 1906

4. TERMS AND CONDITIONS

Effective date: July 2026

Welcome to Bojamiley. By accessing or using https://bojamiley.com and by placing an order, you agree to these Terms and Conditions. Please read them carefully.

About us

Bojamiley is a luxury fashion house based at No. 13, Victoria Street, Ojota, Lagos 105102, Nigeria. You can reach us at bojamiley@gmail.com or +234 813 365 1906.

Using our website

You agree to use our website lawfully and not to misuse it, interfere with its operation, or attempt unauthorised access. All content on the site, including images, designs, logos, and text, is owned by Bojamiley and may not be copied or reused without our written permission.

Products and pricing

We take care to describe and price our products accurately. Colours may appear slightly different on screen depending on your device. Prices are shown in Nigerian Naira unless stated otherwise and may change without notice. We reserve the right to correct errors, refuse or cancel an order, and limit quantities. Where an obvious pricing error occurs, we may cancel the order and refund you.

Orders and payment

When you place an order you make an offer to buy, which we accept when we confirm and process it. Payment is taken through the methods offered at checkout, which may include card, bank transfer, and other options shown. For bespoke commissions, a deposit may be required before production begins, as agreed at consultation.

Bespoke commissions

Bespoke and made-to-order garments are produced to the measurements and specifications agreed with you. It is your responsibility to provide accurate measurements and to attend agreed fittings. Because these items are made specifically for you, the terms in our Return and Refund Policy apply.

Returns, refunds, and shipping

Our Return and Refund Policy and our Shipping and Delivery Policy form part of these Terms. Please review them before ordering.

Privacy

Our Privacy Policy explains how we handle your personal data and forms part of these Terms.

Limitation of liability

To the fullest extent permitted by law, Bojamiley is not liable for any indirect or consequential loss arising from the use of our website or products. Nothing in these Terms limits your rights under applicable Nigerian consumer law.

Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria, and any dispute will be subject to the jurisdiction of the Nigerian courts.

Changes to these Terms

We may update these Terms from time to time. The current version will always be posted on this page.

Contact

Bojamiley No. 13, Victoria Street, Ojota, Lagos 105102, Nigeria Email: bojamiley@gmail.com Phone / WhatsApp: +234 813 365 1906